Legal

Privacy Notice.

How we collect, use and protect your personal data.

1. Who We Are

"we", "us", "our" refer to the business Impressive Printing.

"You" the user refer to the person(s) using this website.

"GDPR" means General Data Protection Act.

"ICO" means Information Commissioner's Office.

"Cookies" mean small files stored on a user's computer or device.

Impressive Printing operates this Shopify-powered store and is the data controller under the UK General Data Protection Regulation and the Data Protection Act 2018.

Our store impressiveprinting.co.uk is hosted by Shopify Inc., which provides the online platform that allows us to sell our products and services.

2. How Shopify Processes Your Data

When you use our Site, some of your data is processed by Shopify on our behalf, including:

Hosting and website infrastructure
Checkout and payment processing
Order management
Security and fraud prevention

Your data may be stored through Shopify's data storage, databases, and general applications. Shopify stores your data on secure servers behind a firewall.

Payments are processed via Shopify's payment providers and are encrypted in accordance with PCI-DSS standards.

3. What Personal Data We Collect

Information You Provide

Name, email address, phone number
Billing and shipping address
Account login details
Order details and purchase history
Messages, reviews, or form submissions

Automatically Collected Data

IP address
Device and browser type
Website usage data
Cookies and tracking data

Shopify-Specific Data

Checkout behaviour (e.g. abandoned carts)
Payment verification data
Fraud prevention indicators

4. How We Use Your Data

We process your personal data under UK GDPR as follows:

Contract (to fulfil your order)

Process payments
Deliver products
Manage your account

Legitimate Interests

Improve our website and services
Prevent fraud and misuse
Analyse customer behaviour

Legal Obligation

Comply with tax and accounting rules

Consent

You may withdraw consent at any time.

Send marketing emails
Use non-essential cookies

5. Marketing Communications

If you opt in, we may send you:

Promotions and special offers
Product updates
News and marketing emails

You can unsubscribe at any time by clicking the link in our emails.

6. Sharing Your Data

We share your data with trusted third parties, including:

Shopify Inc. (store platform)
Payment providers (e.g. Shopify Payments, PayPal)
Delivery companies
Email marketing providers (if you subscribe)
Analytics providers (e.g. Google Analytics)

All third parties are required to process your data securely and lawfully.

7. International Data Transfers

Shopify and some service providers may process data outside the UK. Where this occurs, safeguards are used, such as:

Standard Contractual Clauses (SCCs)
Transfers to countries with adequacy decisions

8. Data Retention

We retain your data only as long as necessary to:

Fulfil your order
Meet legal and tax obligations
Resolve disputes

9. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Data portability
Withdraw consent

You can exercise your rights by contacting us at: info@impressiveprinting.co.uk

10. Cookies & Tracking Technologies

We use cookies to ensure our Shopify store works properly and to improve your experience.

Strictly Necessary Cookies

Required for the operation of our store (e.g. shopping cart, checkout).

Analytics Cookies

Help us understand how visitors use our site (e.g. via Google Analytics).

Marketing Cookies

Used to deliver relevant ads and track campaign performance.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

12. Security

We take appropriate technical and organisational measures to protect your data, including encryption and secure servers provided by Shopify.

13. Updates to This Notice

We may update this Privacy Notice from time to time. Changes will be posted on this page.